Order and Delivery
ORDERING
Being run by a small team, we do our best to fulfil your orders as soon as possible. During regular periods this is between 1 and 3 days. However during special sale periods (such as clearance sale, stock sale, season sales or archive selection), it can take longer periods due to high demand.
When the order is placed, we cannot change your order. When an order has already been dispatched, we cannot cancel it. You can always return your order. Please visit our returns section to view all return options.
As soon as your order is dispatched, you will receive a shipping confirmation by e-mail which includes carrier and tracking info for your parcel.
Payment
We offer a wide range of safe electronic payment options:
- iDEAL,
- Creditcard (VISA, MasterCard, American Express),
- Apple Pay
- SEPA bank transfer
- Giropay
Please note that if you use bank transfer, it might take a few days before we receive the payment and ship the order.
All prices indicated on feeen mini webshop are in Euro and include EU VAT, where applicable.
Citizens outside EU might be charged local taxes and import duties upon arrival of the parcel.
We do not offer tax-free shopping discounts for customers outside the EU.
SHIPPING
We ship all orders with PostNL (domestic postal service) and its shipping partners in other countries.
Shipping costs:
Netherlands €5.95Belgium and Germany €6,95
Austria, Denmark, France, Luxembourg, Protugal and Spain €12,95
Rest of Europe €19,95
Netherlands, Belgium, and Germany:
Free shipping on orders from €150 and up.
Rest of Europe:
Free shipping on orders from €250 and up.
We do not offer free shipping during our stock/clearance sale.