general terms & conditions
These conditions apply to all offers of feeēn mini and to every agreement at distance between feeēn mini and the consumer. These general terms and conditions will be made available at first request.
feeēn mini is designed and distributed by Dorylaeon, Utrecht, KvK nummer 67765785.
Consumer: a natural person whose actions are not carried out for objectives relating to the course of a trade, a profession or a business.
Additions or deviations from these conditions must be agreed in writing and only apply to the agreement for which they have been made.
The rights and obligations under agreements between feeēn mini and consumers can not be transferred to third parties, except with the written permission of feeēn mini.
Other terms and conditions will not be accepted by feeēn mini, unless otherwise agreed in writing and confirmed by feeēn mini.
All quotations are completely non-binding and are valid as long as the stock lasts. A quotation containing a time limit may nevertheless be revoked by feeēn mini, even after receiving the order, provided within 5 working days of receipt of that order.
On the Internet (website) displayed quantities, weights, sizes, prices and the like are strictly informative. Although the main characteristics of products are displayed as accurately as possible, they have the character of an approximate indication and do not bind feeēn mini.
Quotations are valid as long as the stock lasts.
By placing an order with feeēn mini via the website, of which part of the process is selecting the ‘I’ve read and accepted the general terms and conditions’ box, consumer confirms to agree to the content of these general terms and conditions and a valid agreement is concluded.
Consumer receives from feeēn mini a confirmation of the agreement by e-mail.
All prices stated in offers of products or services include VAT unless stated otherwise.
The shipping costs that are charged to the consumer will be displayed separately.
If an offer is subject to a limited period of validity or is made subject to conditions, i twill explicitly mentioned in the offer.
If after the conclusion of the agreement, the prices of goods, taxes and/or other factors that determine the price of the goods undergo a change, feeēn mini is entitled to implement these price changes. Price changes of more than 10% give the other party the right to terminate the contract, provided that this is done in writing within 7 days of receipt of the relevant notification. A termination as aforesaid shall not entitle the other party to compensation for any damage.
Orders via the website can be paid using the payment methods listed on the site. When paying with a credit card issued by a third party or an electronic payment method, the conditions of the card issuer or bank are applicable.
DELIVERY TIME, DELIVERY, RISK
In principle, feeēn mini strives to ship Internet orders within 24 hours. The delivery time, specified or agreed upon in the offer and/or order confirmation, shall not constitute a deadline and is only approximate, even if it has been expressly accepted by the other party.
The listed or agreed delivery time, in any case, but not exclusively, shall be automatically extended for the period (s) during which.
- there is a delay in the manufacture and/or delivery and/or any other circumstance which prevents the execution temporarily, regardless of whether this can be attributed to feeēn mini;
- consumer defaults in one or more obligations towards feeēn mini, or there is reasonable fear that he will fail in it, whether the reasons are justified or not;
- consumer does not enable feeēn mini to execute the agreement; this situation occurs, for example, if the consumer fails to specify the place of delivery.
Consumer must receive and check the goods purchased at feeēn mini (see warranty). If the goods are rejected by consumer or delivery is not possible, the goods are stored by feeēn mini, this at the expense and risk of the consumer. The storage costs shall be borne by the consumer. feeēn mini will demand performance but reserves the right to terminate the agreement without judicial intervention, without prejudice to the right of feeēn mini to compensation.
RIGHT OF WITHDRAWAL, CANCELLATION AND RETURNING
Consumer is entitled to a cooling off period of 14 days after the product has been delivered to the consumer (or third parties, such as the neighbors), provided that the package is not broken (withdrawal period). This entitlement shall lapse if the products have been put into use. Consumer may return the product within the above period of 14 days.
To exercise the right of withdrawal, consumer must follow the steps in the return policy, which can be found at: www.feeēnmini.com/returns.
If the other party has exercised the right of withdrawal as mentioned in the previous paragraph and offers to feeēn mini the product, unused, with non-broken seal and/or sealing, in original packaging, complete and with any accessories supplied without usage damage within14 days after the revocation , feeēn mini shall be responsible for reimbursement of the payment to the other party within 14 days after receipt of the product.
The cost of return shipment shall be borne by the consumer.
EXECUTION OF THE AGREEMENT
feeēn mini will execute the agreement to the best of its ability and in accordance with the requirements of good workmanship.
feeēn mini is entitled, without the consent of the consumer to outsource or to have performed the contract or parts thereof by third parties who are not employed by feeēn mini.
Consumer shall ensure that all information, which feeēn mini considers to be necessary or which the consumer should reasonably understand to be necessary for the execution of the agreement, will be provided to feeēn mini in a timely manner. If the data, necessary for the execution of the agreement, have not been provided to feeēn mini in a timely manner, feeēn mini has the right to suspend the execution of the agreement.
feeēn mini will execute the agreement to the best of its ability and in accordance with the requirements of good workmanship; and based on the scientific knowlegde of that time, and respecting the conduct and professional rules. feeēn mini declares towards consumer, to exercise the care that may be expected of a reasonably competent and reasonably acting colleague, however, cannot guarantee any legal effect resulting from incorrect use of the goods or when the safety instructions have been removed..
feeēn mini guarantees that all cases are appropriate and legally permissible for the purpose for which they are intended, that they are in accordance with the agreed specifications.
With regard to what is provided elsewhere in these conditions, feeēn mini guarantees the soundness and quality of the products supplied by her for at least 6 months after delivery. The warranty on repairs is 3 months.
If a product is unusable due to damage during shipping, or does not match the ordered product, consumer has the ability to return this product and report this within 24 hours to feeēn mini.
Consumer is obliged, before using the delivered products, to read the information and advice accompanying the products.
Complaint is not possible if:
- the delivered goods show any imperfections or abnormalities which fall within a reasonable tolerance;
- the goods have been used for a purpose other than for which they are normally intended or in the opinion of feeēn mini have been used , stored or transported improperly,
- the damage was caused by the negligence of the consumer, or because the consumer has breached the safety instructions, directions of feeēn mini;
- the other party has not fulfilled its obligations towards feeēn mini (financial and otherwise).
If consumer complains, in compliance with the provisions of the agreement and these terms and conditions within five days after receipt, in writing, and his complaint is justified by feeēn mini, feeēn mini will, at her discretion, replace the defective items (or parts thereof) for free (after which the replaced goods shall become its property) or give a price reduction.
The handling of a complaint does not suspend the payment obligation of the other party.
If outside the above cases, consideration is given to a complaint, it is entirely voluntarily and the consumer can not derive any rights therefrom.
INSPECTION AND RISK
The goods are inspected by feeēn mini before delivery.
The risk of loss or damage to the goods passes to the consumer at the time they are delivered to the other party legally and/or factually and thereby fall into the power of the consumer or a third party to be appointed by the consumer.
feeēn mini is entitled to terminate the agreement with immediate effect, without judicial intervention, wholly or in part or suspend the execution, without prejudice to its rights otherwise attributable (to fulfillment and/or compensation) if:
- consumer acts in conflict with any provision of the agreement between parties;
- consumer dies, requests suspension of payments, or files for bankruptcy or bankruptcy of the consumer is petitioned;
- any asset of the other party is seized.
The provisions of paragraph 1 of this article shall apply if the consumer, after being invited to do so in writing, has not made adequate security within seven days, in the opinion of feeēn mini.
RETENTION OF TITLE
Delivery takes place under retention of title. This reservation shall apply with regard to claims for payment of all goods delivered or to be delivered by feeēn mini to the consumer under any agreement and/or in the context of delivery of work performed, as well as in respect of claims due to the failure of the other party to fulfill of these agreements.
In cases referred to Article 12 paragraph 1 above, feeēn mini is entitled to take back the goods delivered which in accordance with the preceding paragraph of this article have remained its property.
feeēn mini is not liable for damage caused by any failure to fulfill its obligation (s) towards the consumer. The fulfillment of the obligations under guarantee/claim as defined in Article 9 above shall apply as sole and full compensation. Any other claim for damages, for whatever reason, is excluded, unless there is intent or gross negligence of feeēn mini or managerial subordinates.
feeēn mini is not liable for intent or (gross) negligence of (non-executive) subordinates or of others she engaged in the framework of the implementation of the agreement.
feeēn mini accepts no liability for advice given by or on its behalf.
Consumer should always give feeēn mini the opportunity to settle a complaint, otherwise the liability claim and thus the compensation shall lapse.
If the other party complains promptly, correctly and rightly about defects in a product, the liability resulting thereof for feeēn mini is limited to the obligation to redeliver the product free of charge, new, upon return of the product proved to be defective.
Without prejudice to the other paragraphs of this article, the liability of feeēn mini, for whatever reason, is limited to the amount of the net price of the goods delivered. Compliance with this provision shall be the sole and complete compensation.
Notwithstanding the preceding paragraph, feeēn mini is never liable for damages which exceed the insured amount, insofar as the damage is covered by insurance taken out by feeēn mini.
Consumer is familiar with the safety regulations affixed to the goods and packaging and warnings to the consumer. feeēn mini is not liable for damages, including non-material damage and damage to health the other party and/or a third party may suffer and which is related to the use of the goods.
Force majeure within the meaning of these terms and conditions is understood to mean any circumstance beyond the will and control of feeēn mini, whether or not foreseeable at the time of entering into the agreement, as a result of which fulfillment cannot reasonably be required of feeēn mini, such as war, government measures, lack of raw materials, factory or transport disruptions of any kind, work strikes, lockout or lack of personnel, quarantine, epidemics, frost, failure of third parties engaged by feeēn mini for the purpose of the execution of the agreement ( such as late delivery by suppliers), etc.
Force majeure entitles feeēn mini to either terminate the agreement in whole or in part or to suspend the performance of her obligations, without being liable for damages. In respect of the already executed part of the agreement, consumer shall still be liable for payment.
INTELLECTUAL PROPERTY RIGHTS
All intellectual property rights relating to the products are vested in feeēn mini.
The other party is not permitted to reproduce, publish or imitate the products, without having obtained explicit permission from feeēn mini.
If one or more provisions of this Agreement by consumer are not, or not entirely valid, the remaining provisions shall remain in full force. Instead of the invalid provisions, a suitable arrangement is valid, which approximates the intention of the parties and the economic result pursued by them in a legally effective manner as closely as possible..
PLACE OF COMPLIANCE, APPLICABLE LAW, COMPETENT COURT
The place of establishment of feeēn mini is where party must fulfill its obligations towards feeēn mini, unless mandatory provisions dictate otherwise.
On all offers and agreements of feeēn mini exclusively Dutch law applies.
All disputes arising from the agreement concluded between the party and feeēn mini or further agreements that may result therefrom, shall be settled by the competent court.
These conditions apply to all offers of feeēn mini and to every agreement at distance between feeēn mini and the consumer.